FAQ

A: Yes, at Greenbird Sport, we understand that climate significantly impacts racket performance and longevity. Padel is played in vastly different conditions—from the high humidity of Thailand to the intense dry heat and UV exposure of Kuwait and Saudi Arabia, and the colder indoor environments of Sweden.

To ensure your rackets perform optimally and remain durable in your specific region, we offer:

• Adjustable EVA Core Density: We utilize specialized foam densities to maintain optimal playability, preventing the racket from becoming too soft in extreme heat or losing its “touch” in colder climates.
• Strategic Carbon Fiber Selection: We help you choose the right surface (3K, 12K, or 18K Carbon) to balance stiffness and durability based on your local playing conditions.
• Climate-Resistant Finishes: Our rackets feature high-grade UV-protection and moisture-resistant coatings. These specialized lacquers protect the graphic design from fading and prevent the carbon structure from environmental degradation, ensuring your rackets look and perform like new for longer.

This technical customization ensures that your club’s rackets provide a consistent, professional experience for players, regardless of the local weather.

A: At Greenbird Sport, we offer a variety of surface treatments to enhance both the visual aesthetics and the on-court performance of your rackets:

• Classic Finishes:
  • Matt: Provides a sleek, modern, and professional look.
  • Glossy: Highlights the carbon fiber weave and makes colors pop with vibrant intensity.
• Performance Textures (Spin Enhancement):
  • Sand-Grit: A specialized sand-texture coating that increases friction between the ball and the racket, allowing players to generate more spin and control.
  • 3D Hexagon: A premium mold-pressed texture that provides a consistent, long-lasting tactile surface for advanced playability.
  • 3D Decals: A premium decal texture that provides a consistent, long-lasting tactile surface for advanced playability.
• Protective UV Coating: All our finishes include a UV-resistant layer to prevent the graphic designs from fading under intense sun

Whether you prioritize a high-end luxury look or technical spin features, we can help you choose the perfect combination for your brand’s target audience.

A: Yes, at Greenbird Sport, we ensure all our custom rackets comply with the official regulations set by international padel federations.

• Standard Dimensions: Every racket is built to the professional standard 38mm thickness, with regulated frame dimensions and safety wrist straps.
• Elite Performance: While official standards focus on dimensions, we go further by ensuring our rackets meet the performance expectations of professional players. This includes precision-drilled hole patterns for optimal aerodynamics and balanced weight distribution for injury prevention.
• Tournament Ready: Our equipment is trusted by clubs and academies across Europe and the Middle East to host competitive events, ensuring players have a consistent, high-quality experience on court.

A: Yes, we pride ourselves on our production flexibility. At Greenbird Sport, we understand that clubs and brands need to cater to different player levels—from beginners to professionals.

To support your business, we allow you to mix different specifications within your order:

• Mix Carbon Grades: You can combine different surface materials (e.g., 3K, 12K, and 18K Carbon) to offer a complete range of rackets to your members.
• Mix EVA Cores: You can specify different core densities within the same order to provide options for both “soft touch” and “power” players.
• Streamlined Testing: This flexibility allows you to test market preferences or provide a full “Pro-shop” selection without needing to place separate bulk orders for each model.

Our goal is to help you build a diverse product lineup with minimal inventory pressure. Please [Contact Our Team] to discuss how we can structure your mixed order for maximum efficiency.

A: Yes, we don’t just manufacture rackets; we help you build a brand. At Greenbird Sport, we offer end-to-end design and technical consultancy to turn your vision into a high-performance product.

• Technical Guidance: If you’re unsure which glass fiber / carbon fiber (3K, 12K, 18K) or EVA core is best for your target market, our experts will provide data-driven recommendations based on current industry trends.
• Concept to Reality: Whether you have a fully developed design or just a rough idea and a logo, our team will assist in optimizing the aesthetics and functional geometry of the racket.
• Pro-Grade Consultation: We ensure that your custom specifications—such as balance points and weight distribution—are optimized for the player profile you want to reach, from recreational club members to competitive athletes.

You bring the vision; we provide the engineering excellence.

A: Yes, we highly recommend testing a sample to experience Greenbird Sport’s premium quality firsthand.

• Custom Prototypes: You can order a sample built to your specific technical requirements (carbon grade, EVA density, and custom logo).
• Sample Fee & Shipping: To cover the specialized setup for single-unit production, sample orders carry a prototype fee. Please note that international express shipping costs are the responsibility of the client.
• Sample-to-Bulk Credit: As a gesture of support for your brand, the prototype fee (excluding shipping) can be credited toward your first bulk order of 25 rackets or more.
• Fast Track Delivery: Samples are prioritized in our production line and typically arrive via express courier within 5–12 business days.

Starting with a sample is the safest way to ensure your final bulk order meets 100% of your performance standards.

A: Yes, we provide comprehensive design support to ensure your brand looks professional on the court. Our team works closely with you to transform your vision into a production-ready masterpiece.

• Full Graphic Support: Whether you have a complete design file or just a brand logo, our designers will assist in creating a professional layout. We provide digital mockups for your approval, ensuring every detail is perfect before we start production.
• Premium Water Decal Technology: To maintain the highest quality, we exclusively use High-Definition Water Decals. Unlike low-end “In-mold decals” (which result in blurry graphics) or UV printing (which can peel), our water decals deliver razor-sharp details and a seamless finish that bonds with the racket surface.
• Branding Incentives:
  • Orders (25+ rackets): Logo setup and engineering fees are waived.
  • Orders (11–24 rackets): A one-time setup fee applies to cover the creation of your custom high-resolution decal plates.

Our goal is to ensure your brand’s aesthetics match the elite performance of our rackets.

A: At Greenbird Sport, we balance artisanal precision with industry-leading production efficiency to get your gear on the court as fast as possible.

• Sample Production: Usually takes 7–14 days, as each prototype requires individualized technical setup and manual water decal application to ensure perfection.
• Orders (11+ rackets): Our standard lead time is approximately 14–21 days from the date of final design approval and deposit.

Seasonal Planning: While we maintain fast turnaround times, lead times may adjust slightly during peak global sports seasons. We recommend finalizing your order 45 days in advance of your required launch date to ensure seamless production and international logistics.

A: To ensure the fastest possible production turnaround and to secure your place in our manufacturing schedule, we require 100% upfront payment for all custom orders.

• Direct Production Start: Your order moves immediately into the design and manufacturing phase the moment payment is confirmed, minimizing any administrative delays.
• Secure Transactions: We provide a formal Pro-forma Invoice for every transaction, detailing your specifications and our delivery commitment.
• Payment Methods: We accept secure international methods including Bank Transfer (T/T) and major global payment platforms to ensure a smooth and transparent process.

By streamlining the payment process, we can focus 100% of our energy on what matters most: delivering high-performance rackets to your doorstep on time.

A: At Greenbird Sport, quality isn’t just a department; it’s our core commitment. Every racket that leaves our facility undergoes a rigorous Multi-Stage Inspection process:

• Precision Pre-Production: We verify raw material integrity, including carbon fiber weave consistency and EVA core density.
• Structural Integrity Checks: During production, we monitor weight distribution, frame balance, and hole-drilling precision to ensure every racket meets professional playability standards.
• Final Hand-Inspection: Every single racket is manually inspected for graphic perfection and coating durability to ensure your brand is represented flawlessly.

Want to see our full quality standards? For a deeper look at our testing protocols and craftsmanship, visit our [Quality Commitment] page.

A: At Greenbird Sport, our reputation is built on the performance of our rackets. We implement a rigorous Three-Point Inspection before any order leaves our facility:

• Structural Integrity: Every racket is checked for frame consistency and weight balance to ensure it meets our playability standards.
• Aesthetic Perfection: We manually inspect the High-Definition Water Decals and protective coating for any visual imperfections.
• Detailed Documentation: For bulk orders, we can provide pre-shipment photos or videos of your finished products, giving you full confidence in the batch quality before it begins its journey to you.

Shipped securely in carton boxes suitable for international transport.

A: At Greenbird Sport, we stand behind our “Perfect Arrival” commitment. While the high-impact nature of Padel means we cannot offer a post-use warranty, we ensure your initial investment is protected:

• 48-Hour Inspection Window: Upon receiving your order, please inspect the rackets immediately. If you discover any manufacturing defects or visible shipping damage, contact us within 48 hours.
• Quality Support: If a manufacturing error is verified (with photo/video evidence), we will evaluate the situation to provide a fair resolution. We address each case individually to ensure your brand’s interests are protected.
• Professional Partnership: We value your trust above all. Our team is committed to addressing any concerns with transparency and speed to ensure your club’s operations are never disrupted.

A: We understand that international shipping can be demanding. To ensure your rackets arrive in pristine condition, we use reinforced export-standard packaging:

• Individual Protection: Each racket is placed in its own protective sleeve to prevent surface scratches and dust.
• Durable Outer Cartons: We use thickened, export-grade shipping boxes specifically designed to withstand the handling and stacking pressures of international air and sea freight.
• Secure Fit: Rackets are organized and padded within the carton to minimize movement during transit, ensuring they arrive “ready-to-play.”